Refund Policy 

Dear customer, ​ Schwaab Company, the company responsible for Essenzamazon, always seeks to offer quality products and services. However, if your experience was not satisfactory or for any reason we were unable to meet your expectations, we have a refund policy to ensure your satisfaction. ​ Cash Refund ​ In cases where we have not responded satisfactorily or in specific situations, we will issue a full refund of the amount paid within 48 hours. To do this, we ask that you contact us via our email comercial@schwaab.com.br, informing the details of the incident and providing the necessary data to return the money. ​ Exchange for Another Product ​ In addition to a cash refund, we also offer the option of exchanging it for another equivalent product, if you are interested. Our team will contact you to communicate the possibilities available and assist you in the exchange process. ​ Communication channels ​ We value your feedback and are always available to listen to your complaints or compliments. To contact us, use the following channels: ​ - Email: sales@schwaab.com.br - Telephone: 69.3225 4160 - WhatsApp: 69.98431-0158 ​ We thank you for your trust in Essenzamazon. We are committed to providing excellent service and resolving any issues that may arise. ​ Yours sincerely, Essenzamazon Team ​